12140 Wickchester Ln Suite #100, Houston, TX 77079

The New Spark Energy Website: Refreshed & Redesigned

The New Spark Energy Website: Refreshed & Redesigned

After many months of preparation, hard work, and lots of extra coffee, we’re excited to announce the launch of our completely redesigned website!

And we made it just for you.

At Spark Energy, we’re serious about the experience you have with our website. That’s why we’ve made an extra effort to listen to you and your suggestions over the past year or so. The result is a new website with the features, functionality, and simplicity you need for an enjoyable, easy-to-use experience.

  • Significant enhancements throughout
  • New, intuitive design
  • Fast and simple navigation
  • Same great experience across all your desktop and mobile devices
Welcome to the new My Account Center

My Account Center is the most important part of our website because it’s the part you use the most. This is the nerve center for your online experience and interaction with us, so we wanted to make sure it was easy to navigate, easy to understand, and easy to manage your account.

  • Set up and manage your Spark Energy account
  • Clearly see and get information about your usage
  • Renew your Spark Energy plan
  • Easily pay your bills (Texas)
  • Get a bill credit by referring friends and family

My Account Center: Log-in Page 

The log-in page has been streamlined to include three important account-related things you may need to do besides sign in to your account:

  1. Set up your account for the first time
  2. Pay your bill online
  3. Contact a customer support agent for help
My Account Center: Upgrades for Customers Living in Texas and California

If you live in Texas or California, you’ll notice a variety of important and useful upgrades to My Account Center. To start, all your account-related needs have been streamlined into a convenient account dashboard.

Important Account Messaging
We’ll send you important messages about your account.

Invoice Status

Get a snapshot of all your invoice and payment activity:

  • Latest Invoice
  • Recent Payments
  • Account Balance

Please note that it may take up to 48 hours for the details on your Invoice Status section to update after you make a payment.

My Account Tab

Payment Quick Links
Making an online payment is fast and easy, thanks to our new quick links:

  • Pay Bill
  • View Bill
  • Add New Payment Method
  • View Payment History
  • Setup Autopay
  • How To Read My Bill
  • Invoice History

Product Details 
Important information about your energy plan.

Account Details
Important information about your customer account.

Update Account Info
This is where you can take care of all your account changes, from moving to renewing your service. You can even get a bill credit by referring a friend to Spark Energy:

  • Add a Service Location
  • Move to a new Address or Transfer Service
  • Refer a Friend
  • Renew Service

Usage Tab
Get a snapshot of your energy use during each of your service plan periods.

Cost Tab
See how much you’re spending on energy each service plan period.

Preferences Tab
Make changes to your account preferences, including language, email address, an account password, and e-billing.

Refer-a-Friend Tab
Reducing bill costs is simple when you refer a friend or family member to Spark Energy. Just add a first and last name and an email address, click send, and get a $25 bill credit.

  • We’ve already crafted the referral email so you don’t have to
  • You get a $25 bill credit for every referral

My Account Center: Upgrades for Customers Outside of Texas and California

For those living outside of Texas and California, you’ll also benefit from several key upgrades to My Account Center, including a simple but comprehensive account dashboard.

Important Account Messaging
Important messages about your account will show up here.

My Account Tab

Product Details and Account Details
This section organizes all the important information about your energy plan and your account.

Update Account Info
Here, you can handle all your account changes:

  • Add a Service Location
  • Refer a Friend
  • Renew Service

Preferences Tab
Determine your account preferences:

  • Language
  • Email address
  • Account password

Refer-a-Friend Tab
Refer a friend or family member to Spark Energy and get a $25 bill credit. It’s easy — just add a first and last name and an email address and click send. We’ve already crafted the referral email. The best part is you get a $25 bill credit for every referral.

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Here’s a chance to get 200 points every month in Spark Energy Rewards*

Points can be used on local shopping deals, dining, daily deals, travel,
and even gift cards. Terms for the rewards can be found here.

*Certain Terms and Conditions apply. This offer is available to first-time customers only. Customers must sign up for a fixed-rate energy plan. The plan may include a monthly service fee depending on the product. Use promo code which is showing above to qualify. Rate expires at the end of the term. Canceling or changing supply service prior to the end of the fixed-rate term may subject the customer to an early termination fee based on the product details. To be eligible to receive Spark Energy rewards, customers must enroll in a fixed term plan and maintain an active Spark Energy account in good standing (no past-due balance owed) for 45 days after the beginning of service. May not be redeemed for cash. This offer is subject to change or cancellation without notice prior to customer acceptance. This offer is nontransferable and cannot be combined with any other offers. This offer applies to services areas where Spark Energy LLC is active. The offer expires on 12/31/2021. See the Terms of Service and Electricity Facts Label (applicable only for TX) at www. SparkEnergy.com for more details.
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