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Important Contact Information and Resources for Ohio Natural Gas Customers

If you live in Ohio, natural gas is delivered to your home by one of four natural gas utilities: Columbia Gas of Ohio, Dominion East Ohio, Duke Energy Ohio or Vectren Energy Delivery of Ohio. If you’re like many residents in Ohio, you also have the power to choose which company you buy your natural gas from.

Here is some helpful information that will come in handy when contacting your Ohio natural gas utility, reporting emergencies, shopping around for a natural gas supplier, and for general information, like knowing your rights as a natural gas customer and understanding how to read your natural gas bill.

Ohio Natural Gas Utility Contact Information

Columbia Gas of Ohio
www.columbiagasohio.com
800.344.4077
For emergency service: 800.344.4077

Dominion East Ohio
www.dom.com
800.950.7989
For emergency service: 877.542.2630

Duke Energy Ohio
www.duke-energy.com/ohres
800.544.6900
For emergency service: 800.634.4300

Vectren Energy Delivery of Ohio
www.vectren.com
800.227.1376
For emergency service: 800.227.1376

How to Choose a Natural Gas Supplier if You Have Energy Choice

Choosing a natural gas supplier

Natural Gas Apples to Apples Comparison Charts:

General Consumer Information

Understanding your natural gas bill

Natural gas customers’ Bill of Rights

Natural Gas Service Area Maps:

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*Certain Terms and Conditions apply. This offer is available to first-time customers only. Customers must sign up for a fixed-rate energy plan. The plan may include a monthly service fee depending on the product. Use promo code which is showing above to qualify. Rate expires at the end of the term. Canceling or changing supply service prior to the end of the fixed-rate term may subject the customer to an early termination fee based on the product details. To be eligible to receive Spark Energy rewards, customers must enroll in a fixed term plan and maintain an active Spark Energy account in good standing (no past-due balance owed) for 45 days after the beginning of service. May not be redeemed for cash. This offer is subject to change or cancellation without notice prior to customer acceptance. This offer is nontransferable and cannot be combined with any other offers. This offer applies to services areas where Spark Energy LLC is active. The offer expires on 12/31/2020. See the Terms of Service and Electricity Facts Label (applicable only for TX) at www. SparkEnergy.com for more details.
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