What is an inside electric service plan?

Budget protection against the high cost of repairing and replacing inside electrical lines
as well as household electronic equipment and appliances that are damaged by power surges

WHAT IS INCLUDED IN THE COVERAGE?*

L I N E

Includes up to $1,000
in inside electric line coverage and more

Inside Electrical Outlets
Main Service Panel
Inside Light Switches
Inside Wiring
Fuse Box
No service call fee
24-hour emergency hotline
Pre-screened technicians
6-month repair guarantee
Discounts on new appliances

S U R G E

Reimburses you (up to $500)
for damage to anything plugged in

TV
Gaming System
Printer
Laptop
Desktop & Monitor
Washer
Dryer
Refrigerator
Air Conditioner
Dishwasher
Microwave
Stove/Oven

Insurance may
not cover it

Power strips
aren’t foolproof

Power spikes
happen

Why does this
protection matter?

Spark Energy goes beyond just supplying your power

You deserve first-class customer care, so we offer this protection to ensure you get the most
from your electricity service.

Look for 'GREEN GUARDIAN' Plan name to be eligible for this Program

Feel Confident in Switching to Spark Energy

FAQs

I am afraid I will not be notified when my contract is up for renewal

We will notify you as required by applicable law.

I fear that my electricity/gas will be cut off during the transition

There is nothing to fear. This is a NO HASSLE transition. Your electricity/gas will continue to be available as we make the switch.

I am afraid my billing will get messed up

The billing process for your electricity/gas service DOES NOT CHANGE. You will continue to pay your local electricity/gas utility and there is no need to change bank accounts.

What if you go out of business?

We have served more than 900,000 customers since 1999. Spark is a publicly traded company. If you only decide to switch electricity and/or gas providers every two years, think of us. We will be here.

I am scared I will not be able to speak to a representative in customer service

We are rated HIGH in customer satisfaction and service customers through many channels

How does the program work and how will I be eligible?

Simple, when you Sign up for a plan with name 'Green Guardian' you automatically get enrolled for this line and surge protection program. Grab your electricity/gas bill (you will need your utility account number) and complete your enrollment today online. Afterwards, relax and just wait for the confirmation letter to arrive from the utility and from us with details of the switch and expected start date. Terms of the agreement will be included with our letter. Remember, if you change your mind, no worries. Just give us a call within 30 days and you can switch back to the utility without penalty.

Customer Service

83% customer satisfaction rating (the American Customer Satisfaction Index for Investor Owned Utilities currently stands at 72%)

Price Protection

Avoid fluctuating electricity or gas rates and sign up with guaranteed price protection for the term you want

Established Company

Founded in 1999.Top 10 best rated Electricity & Gas companies by Consumer Affairs. Has serviced more than 900,000 customers

© 2019 Spark Energy. All Rights Reserved. PUCT Certificate #10046
SPARK ENERGY, EMPOWER WHAT MATTERS and the Spark Energy Logo are
trademarks of Spark Energy.
View our Terms of Use
View our Privacy Policy
View our Past Variable Rates

This LineProtect Home Service Plan is included at no additional cost to your electricity supply service. This plan is non-transferable. If you cancel electricity supply service with Spark Energy, the LineProtect Home Service Plan will be cancelled. This offer is not redeemable for cash.
*See terms and conditions in your plan documents. Non-covered charges may apply to certain repairs and replacements.