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Emergency and Outage Contact Info for Baltimore Gas and Electric Customers

If you live in the Baltimore, Maryland area and Baltimore Gas and Electric (BGE) delivers gas or electricity to your home, here’s the information you need to contact the utility in case of an emergency or power outage:

For emergencies, call 800.685.0123, 24 hours a day, seven days a week. If there’s a downed or damaged power line or if you smell natural gas, first make sure you’re safe by leaving the area immediately, then call BGE to report the emergency.

For power outages, call 877.778.2222, 24 hours a day, seven days a week. If there’s a power outage, BGE relies on you to call it in. Make sure the phone number on your account is handy, as the utility will use it to verify your identity and location.

For streetlight outages, call 410.470.9446 or 800.685.0123. You can also fill out an outage report online.

If you need assistance, foreign-language interpreters are available for Spanish, Mandarin, Cantonese, Vietnamese, Korean and other non-English speaking customers.

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*Certain Terms and Conditions apply. This offer is available to first-time customers only. Customers must sign up for a fixed-rate energy plan. The plan may include a monthly service fee depending on the product. Use promo code which is showing above to qualify. Rate expires at the end of the term. Canceling or changing supply service prior to the end of the fixed-rate term may subject the customer to an early termination fee based on the product details. To be eligible to receive Spark Energy rewards, customers must enroll in a fixed term plan and maintain an active Spark Energy account in good standing (no past-due balance owed) for 45 days after the beginning of service. May not be redeemed for cash. This offer is subject to change or cancellation without notice prior to customer acceptance. This offer is nontransferable and cannot be combined with any other offers. This offer applies to services areas where Spark Energy LLC is active. The offer expires on 12/31/2020. See the Terms of Service and Electricity Facts Label (applicable only for TX) at www. SparkEnergy.com for more details.
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