This information will be used to verify your identity online as well as check your credit. Using a social security number may provide a more accurate match, but a Texas driver's license may be used. Depending on the information submitted and the Telecom, Utilities, and Cable (TEC) Model score returned, you may be assessed a refundable deposit. If you do not wish to provide a social security number, you may enroll over the phone at 1-877-547-7275. A deposit may be required.
In addition to standard account and transactional messages, we may also send you helpful energy savings tips, newsletters, and special offers to your inbox.
Spark Energy will send account information, urgent notices, and promotional materials via text message.
Yes, I want to receive my bill via email and not via postal mail

(Optional) Please Enter Your Refer A Friend Code Here

If a friend or family member has provided a referral code as part of our refer a friend program, please enter the code here. Don't have a code? Don't worry - you can still participate in the program once you're a Spark Energy customer. When you refer a friend to Spark Energy and that friend signs up, you both will get a credit of $25 on your energy bill. There’s no limit to how many friends you can refer.

To be eligible, both referring and referred customer must receive service in deregulated territory served by Spark Energy, L.L.C (“Spark”). Referred customer must enroll on a 12 month or longer plan utilizing the unique referral code from the referring customer. By enrolling in the Refer A Friend program, you authorize Spark to notify the referring customer of your enrollment. Referred Customer may elect to not receive further e-mails from Spark. Newly enrolling referred customers are limited to one $25 bill credit or gift card per service address enrolled. $25 credit applied to Spark bill for electricity used; may not be transferred, assigned or redeemed for cash. Limit one referring customer per new enrollment (determined by email link followed). Offer not available to renewing customers (new enrollments only).

A Security Deposit is Required 

Your Order will remain Pending until Required Deposit is Paid

Your application has been reviewed and based on the review of your Telecom, Utilities, and Cable (TEC) Model score, we will require a one-time security deposit of $#DEPOSITAMOUNT# before your account becomes active. You will be required to pay this security deposit after you confirm your order.

Your deposit may be eligible for waiver, if you meet any of the following conditions:
  • Letter of Credit from your current Retail Electric Provider (REP)
  • 65 years of age or over (You must currently have service in your name and not be delinquent with your current provider.)
  • A Victim of Family Violence
If you meet any of these conditions, please call our Customer Service Center at 1-877-547-7275 - Mon-Fri 8am-7pm; Sat 9am-Noon (CST) for eligibility and details or you may email any of the above documents to along with your account number and a telephone number where we can reach you for any questions.  A customer service agent will review eligibility and complete the order.

If you believe the deposit decision is in error, or you would like us to reevaluate our decision, please contact our Customer Service Center at 1-877-547-7275 - Mon-Fri 8am-7pm; Sat 9am-Noon (CST).

Your order will remain in a pending status until the deposit is paid.In case a deposit is not paid then the enrollment will be voided after 2 week. If you are ready to confirm your account and pay your deposit, please click on continue.

Additional Details

If you choose to do a move-in and are paying by bank draft, your move-in date could be delayed 4 extra days in order to allow your deposit to be processed.

Our credit decision was based in part on information obtained in a report from the consumer reporting agency listed below. The reporting agency played no part in our decision and is unable to supply specific reasons why we have taken the action described above.

What is a credit report?
A credit report is a record of your credit history. It includes information about whether you pay your bills on time and how much you owe to creditors.

How did Spark use your credit report?
Spark used information from your credit report to set the terms of credit we are offering you, such as the deposit. The terms offered to you may be less favorable than the terms offered to consumers who have better credit histories.

What if there are mistakes in your credit report?
You have a right to dispute any inaccurate information in your credit report. If you find mistakes on your credit report, contact Experian, which is the consumer reporting agency from which we obtained your credit report. It is a good idea to check your credit report to make sure the information is accurate.

How can you obtain a copy of your credit report?
Under federal law, you have the right to obtain a copy of your credit report without charge for 60 days after you receive this notice. To obtain your free report, contact Experian:
  • By telephone: Call toll-free: 888-Experian
  • By mail: Mail your written request to:
Experian Consumer Relations
701 Experian Parkway
P.O. Box 2002
Allen, TX 75013.  
How can you get more information about credit reports?
For more information about credit reports and your rights under federal law, visit the Federal Reserve Board’s website at, or the Federal Trade Commission’s website at
Alternative Methods of Qualification:
Per PUC requirements, Spark also provides alternative methods of qualifying with satisfactory credit in lieu of a deposit:
  • 65 years of age or older (and not currently delinquent on any electric account)
  • Victim of family violence
  • Letter of Credit from previous electric provider
    Please view the Alternative Methods of Qualification link with the additional conditions that will be required to determine if you qualify for any of the alternative methods. After viewing the additional conditions required for each alternative method of qualification with satisfactory credit, if you feel you qualify for an account with Spark Energy using one of those methods, please call 1.877.547.7275.
    Deposits are held for a period of 12 months (provided that no late payments have been made during that time). The deposit will accrue interest at a rate set by the Public Utility Commission of Texas, which is established in December of each year for the upcoming year. At the end of 12 months, as long as no late payments have been made, you will be eligible to have your deposit with applicable interest credited to your account. Should you cease to be a customer of Spark Energy, your deposit will be applied to any outstanding balances on your account and the difference will be returned to you. If the deposit is refunded within 30 days of payment, no interest will be applied.
    You have the right to obtain services from other certified retail providers. You may obtain information about providers who service your area by calling the Power to Choose Information number toll-free at 1-866-797-4839 or by accessing their website at
    Section 25.471-c of the Customer Protection Rules prohibits a Retail Electric Provider from unduly refusing service to any customer because of race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, disability, family status, or location of customer in an economically distressed geographic area.
Thank You! We’re excited to welcome you to the Spark Energy family!
Your enrollment information has been received successfully. Please allow at least 48 hours for utility processing and confirmation. 

Thank You for Your Inquiry

Your credit application has been reviewed. Based on our credit review, we are unable to offer you service at this time.

Our credit decision was based in part on information obtained in a report from the consumer reporting agency listed below. The reporting agency played no part in our decision and is unable to supply specific reasons why we have taken the action described above.

You have a right under section 612 of the Fair Credit Reporting Act (FCRA) to obtain a free copy (free for 60 days from date of this notice) of your consumer report from the reporting agency below. You also have a right to dispute the accuracy or completeness of the information currently on file in the consumer report with the agency below.

To review your credit report, please contact the following agency:
Experian 888-Experian toll free or visit their website at or you can write to them at Experian Consumer Relations, 701 Experian Parkway, P.O. Box 2002, Allen, TX 75013.

Thank You For Your Inquiry

We are unable to complete your enrollment request at this time. Please contact our Customer Care center 1-877-54-SPARK (877-547-7275).

Oops! It looks like we do not service your utility. Please call our customer care team at 1-877-54-SPARK (877-547-7275) to speak with a representative about new service with Spark Energy.
Oops! It looks like we may have the wrong utility for your account. Please go back and verify your utility selection
You understand that any electric service provider selection you choose may involve a charge for changing your service provider
If you are a residential customer you may cancel this enrollment within 3 business days
If you are a residential customer you may rescind this enrollment within 10 calendar days after the utility processes the enrollment request.
By checking here, you confirm that you understand and agree to the Letter of Agency, that you have the authority to execute the Letter of Agency, and that you understand you can print or save this document
I have read and acknowledge the Consumer Bill of Rights
We have a special offer for you
This is the upsell summary for non-green, non-special offer upsell product.
  • It contains
  • Html!
Consider Going Green
Get your limited time offer for an additional
Add Green Energy for an additional
In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.