Scammers are targeting Oncor customers and threatening to disconnect their power if the customer does not pay. They are spoofing Oncor’s 888-313-4747 outage number. Oncor does not request electric usage payments directly from retail customers. When making a payment to Spark Energy or your energy provider, contact the service provider directly or pay directly through their website.

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The Customer is King

This week we have been celebrating National Customer Service Week. But we're not done as we spend the entire month celebrating our customers and those employees who work so hard to make sure that the Customer is King.
October, 9, 2015