If you live in the Baltimore, Maryland area and Baltimore Gas and Electric (BGE) delivers gas or electricity to your home, here’s the information you need to contact the utility in case of an emergency or power outage:
For emergencies, call 800.685.0123, 24 hours a day, seven days a week. If there’s a downed or damaged power line or if you smell natural gas, first make sure you’re safe by leaving the area immediately, then call BGE to report the emergency.
For power outages, call 877.778.2222, 24 hours a day, seven days a week. If there’s a power outage, BGE relies on you to call it in. Make sure the phone number on your account is handy, as the utility will use it to verify your identity and location.
For streetlight outages, call 410.470.9446 or 800.685.0123. You can also fill out an outage report online.
If you need assistance, foreign-language interpreters are available for Spanish, Mandarin, Cantonese, Vietnamese, Korean and other non-English speaking customers.