<

contact information

At Spark Energy, we are driven to provide a level of service that our customers can depend on. Our goal is to help you manage and plan your energy costs more accurately and empower the things that matter. Please contact us if you need any assistance with your account. Our experienced customer service personnel are always ready to serve you.

Thank you for your business!

Phone: 1-877-547-7275
Houston Local: 1-713-977-5611
Toll Free Fax Number: 1-877-374-8007
Customer Service Email    customercare@sparkenergy.com
Media Inquiries:   media@sparkenergy.com



how are we doing?

We want to hear from you!  Email suggestions to customersuggestions@sparkenergy.com 
Happy with your service?  Let us know at customercompliments@sparkenergy.com

 

Standard Hours of Operation: 7AM-7PM M-F and Sat 9AM-4PM Central Time

Holiday Hours of Operation

We will be closed on the following business days:

  • January 1, 2014 Wednesday - New Year's Day
  • February 17, 2014 Monday - President's Day
  • May 26, 2014 Monday - Memorial Day
  • July 4, 2014 Friday - 4th of July
  • September 1, 2014 Monday - Labor Day
  • November 27, 2014 Thursday - Thanksgiving
  • November 28, 2014 Friday - Day after Thanksgiving
  • December 24, 2014 Wednesday - Christmas Eve
  • December 25, 2014 Thursday - Christmas Day
  • December 31, 2014 Wednesday - New Year's Eve

Market Contact Information

Electricity - Residential Phone Number
Texas - ERCOT 1-888-772-7566
Houston Local 713-600-2699
Maryland - Baltimore Gas & Electric 1-800-411-4389
Massachusetts - NSTAR 866-285-6449
New York - Con Edison 888-8SPRKNY (888-877-7569)
New York - NIMO 1-866-325-6449
Pennsylvania - (PP&L) 1-877-374-8011
Pennsylvania - (PECO) 1-888-850-9146
Connecticut - (CLP) 1-877-374-8013
Connecticut - (UI) 1-877-374-8013
Illinois - (ComEd) 1-800-684-1696
Electricity - Commercial Phone Number
Texas - ERCOT 1-800-780-9202
Houston Local 713-977-5611
Maryland - Baltimore Gas & Electric 1-800-411-4389
New York - ConEd 888-8SPRKNY (888-877-7569)
New York - NIMO 1-866-325-6449
Pennsylvania - (PP&L) 1-877-374-8011
Pennsylvania - (PECO) 1-888-850-9146
Connecticut - (CLP) 1-877-374-8013
Connecticut - (UI) 1-877-374-8013
Illinois - (ComEd) 1-800-684-1696
Natural Gas - Residential & Commercial Phone Number
California - PG&E 1-866-288-2874
Illinois - Peoples Gas and North Shore Gas 1-800-411-4391
Illinois - NICOR 1-877-228-9427 (URS2BUYGAS)
Indiana - NIPSCO 1-877-228-9427 (URS2BUYGAS)
Maryland - Baltimore Gas & Electric 1-800-411-4387
Massachusetts - NSTAR 866-285-6449
Michigan - Consumers Energy 1-800-411-7512
New York - NIMO 1-866-295-6449
New York - ConEd 888-8SPRKNY (888-877-7569)
New York - Keyspan / National Grid 1-877-228-9427
Wholesale 713-977-4710
Local Fax Number 713-977-7850

my account

manage your account through our secure system

Sign Up Now

Pay My Bill

for Texas customers only Pay My Bill

Customer Service

1.877.547.7275

M-F|8-7|CST

Get Help in Your Area