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Customer Service

At Spark Energy Gas and Electricity, we are driven to provide creative solutions for our customers. Our flexibility and ideas provide a level of service that our customers can depend on. We continue to provide greater administrative and real-time information to customers, helping you to manage and plan your energy costs more accurately. Should you need any assistance with your account, please do not hesitate to contact us, as our experienced customer service personnel are always ready to serve you.

Email

customercare@sparkenergy.com  We will respond to your inquiry within two business days.
Toll Free Fax Number 1-866-398-8512

Phone

Electricity – Residential Phone Number
Maryland – Baltimore Gas & Electric 1-800-411-4389
Massachusetts – NSTAR 866-285-6449
New York – Con Edison 888-8SPRKNY (888-877-7569)
New York - NIMO 1-866-325-6449
Texas – ERCOT 888-SPARKON (888-772-7566)

 
Electricity – Commercial Phone Number
Texas - ERCOT 1-800-780-9202
Houston Local 713-977-5611
Maryland - Baltimore Gas & Electric 1-800-411-4389
New York - ConEd 888-8SPRKNY (888-877-7569)
New York - NIMO 1-866-325-6449

 
Natural Gas - Residential & Commercial Phone Number
California - PG&E 1-866-288-2874
Illinois - Peoples Gas and North Shore Gas 1-800-411-4391
Illinois - NICOR 1-877-228-9427 (URS2BUYGAS)
Indiana - NIPSCO 1-877-228-9427 (URS2BUYGAS)
Maryland - Baltimore Gas & Electric 1-800-411-4387
Massachusetts – NSTAR 866-285-6449
Michigan - Consumers Energy 1-800-411-7512
New York - NIMO 1-866-295-6449
New York - ConEd 888-8SPRKNY (888-877-7569)
New York - Keyspan / National Grid 1-877-228-9427
Wholesale 713-977-4710
Local Fax Number 713-977-7850

 
Media Contact Phone Number
Customer Relations
marketing@sparkenergy.com
877-275-2516, 8 a.m. to 5 p.m. CST, Mon-Fri